FeedbackFlow’s Plugin for Kit lets you seamlessly embed surveys, NPS, and CSAT forms directly into your email broadcasts, segments. Whether you’re validating a new idea, measuring customer satisfaction, or fine-tuning your messaging, FeedbackFlow makes it easy to hear from your audience at exactly the right moment.

Boost engagement, improve retention, and make smarter decisions—without ever leaving Kit.

• Understand how your audience feels Send quick, one-question surveys to see what’s working—and what’s not—with your content and campaigns.

• Everything in one place View all your feedback on a simple, easy-to-read dashboard. Filter by segment, compare trends, and focus on what matters.

• Built for NPS Unlike general-purpose survey tools, FeedbackFlow is purpose-built for the Net Promoter System—with reporting that highlights key customer insights.

• No data limits We store your survey responses forever so you can track long-term trends and growth over time.

• Daily insights to your inbox Start your day with a summary email showing your latest NPS score and fresh customer feedback.

• Send the right message Customize the follow-up message based on a subscriber’s response—ask promoters for testimonials and offer help to detractors.

• Publicize your survey reports Easily showcase your positive feedback with public sharing options—and full control over what gets seen.

Getting Started

1. Sign up for a free Feedbackflow account.

2. Now click on the “New Survey” on the Survey page to create a new survey (if you have not already created a survey).

3. Now install the FeedbackFlow’s Plugin from the Kit’s App Store.

4. You can now use FeedbackFlow in your Kit’s email editor